License Manager 'Error 262' on Trial Import

General Questions
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1

Hi All,

After receiving a new trial licence file via email then trying to import that into the licence manager we are seeing this error;

Error262
Error262848×651 35.4 KB

Can somebody advise any steps for a solution?

Thanks,

Josh

2

Hi @JoshSmith :wave:

  • Which version of :cvb: have you installed?

  • Are both, the CVB Management Service and the CodeMeter Service running? (See Magic Numbers tab of License Manager)

  • Maybe your CVB is already licensed?

You can try activate the lic file via the CodeMeter Control Center

Cheers
Thomas

3

Hi,

that message is in fact coming from WIBU’s CodeMeterAct infrastructure that we are using for trial as well as node-locked licenses. The LicenseManager.exe uses a command line utility (cmu32.exe) to activate the license (contained in the *.WibuCmRaU file) on the system and catches its output and return value. If the return value indicates an error the stdout-Output of that tool is redirected to the message box you’re seeing.

Unfortunately the tool is not always as explicit as it would be desirable: Error 262 basically means that a *.WibuCmRaU file that has already been used on this system in the past is being used again. This is not possible, neither with a CodeMeterAct license that is not time-limited, nor with one of our time-limited trial licenses: Each *.WibuCmRaU file can only be used once per system.

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