I recently had to unstall CVB 13.04.00 to revert back to 13.01.00 for some testing of an older branch of software, but unfortunatly I am not able to complete uninstallation - InstallSheild Wizard stalls on ‘Removing shortcuts’ status (see stall.png image, attached).
I’ve gone through a system restart and installation ‘repair’ (via install shield) a few times but no improvement. Interestingly, when I ‘repair’ the installation, I notice that when attempting to run my software, an error message pops up and reports ‘The ordinal 308 could not be located in the dynamic link library C:\Program Files\STEMMER IMAGING\Common Vision Blox\CVCDriver.dll’ (error.png, attached)
. I’ve checked and this file exists. I assumed that it may have got corrupted, but re-installation attempts still yield the same result.
I’ve also noticed application references missing in the windows start menu - the usual (eg, CVBManagementConsole.exe, TeachBench.exe, etc, are absent even though they appear in the …\CVB\Applications folder.
Incidentally, attempting to run CVBManagementConsole.exe from that location results in the same CVCDriver.dll ordinal 308 error (see error2.png, attached).
So, in short, I have a non-working version of CVB software that I can’t seem to uninstall. Any ideas would be much appreciated…