Hi,
the ini-file looks ok to me.
You could create a log via the LogGUI. See the documentation on how to configure it:
https://help.commonvisionblox.com/NextGen/14.0/md_theory_of_operation_apps__log_g_u_i.html
It is important that you save and start logging before you start the application as the log state is evaluated at load-time only.
You can then send the log to our support: