Codemeter dongle lost (windows 11)

General Questions
1

Hello,
I have an issue at a customer site about CVB USB codemeter dongle.
Configuration

  • CVB14.0.2
  • Windows 11 64 bits
  • Codemeter runtime kit 7.21a

Often, CVB doens not see the dongle.
The service codemeter is stopped. I restart it and it have a few minutes later the same issue.
I have this log for codemeter:

Média
Média2040×920 165 KB

Is it a know issue ?
If yes how to solve it?
Thanks in advance,
Mikael.

2

Hello Mikael,

Some other users have reported similar issues after installing the latest Windows 11 update as that appears to have broken compatibility with the Codemeter runtime 7.21.

https://forum.commonvisionblox.com/t/usb-license-dongle/2370

Installing a newer Codemeter runtime 8.30 fixes this issue. They can be found here https://www.wibu.com/support/user/user-software.html

We are in contact with Wibu about this issues and looking at solutions.

Please let me know if this fixes this issue.

Regards,
Patrick

3

Thanks Patrick for your answer.
Regards,
Mikael.