Hello
We recently acquired a Prosilica-GT camera (GIGE on Ethernet)
No problem to see it in GenICam browser
But when we try to grap or snap, we have just a black screen and after 60 sec, a timeout error (cfr below)
I tried to set the packet timeout of datastream port 0 to 0
I have also tried different modes for trigger
I am not sure about the right combinations of options to have at least one image
Would you have a tip or direction where to look ?
The camera seems OK as I move it to a light source, the exposure time changes but no images, only black screen
Thanks in advance
2022-08-22 17:10:15.954 INFO GT1290C (02-2603A) (00-0F-31-03-AB-9A )|DS0 : 1280 x 960 @ Bayer RG 8 Bit
2022-08-22 17:10:15.956 INFO GT1290C (02-2603A) (00-0F-31-03-AB-9A )|DS0 : Display refresh rate = 16 ms > 62.5 fps
2022-08-22 17:10:15.960 INFO GT1290C (02-2603A) (00-0F-31-03-AB-9A )|DS0 : Acquisition started (AcquisitionTimeout= 60000 msec)
2022-08-22 17:11:15.975 WARNING GT1290C (02-2603A) (00-0F-31-03-AB-9A )|DS0 : Acquisition timeout occurred (counter= 0 ). A reason might be no or bad trigger signal. The AcquisitionTimeout is 60000 msec.
2022-08-22 17:11:15.975 INFO GT1290C (02-2603A) (00-0F-31-03-AB-9A )|DS0 : Acquisition terminated
2022-08-22 17:11:15.975 INFO GT1290C (02-2603A) (00-0F-31-03-AB-9A )|DS0 : Frames acquired: 0
2022-08-22 17:11:15.975 WARNING GT1290C (02-2603A) (00-0F-31-03-AB-9A )|DS0 : Timeouts during acquisition: 1 . (A reason might be no or bad trigger signal. The AcquisitionTimeout is 60000 msec.)