I am sorry to hear that. We invest a lot of time in giving you a good setup experience. But if you have issues with the setup, you could enable MSI logging via the Windows Registry so we can try to find the cause.
- Download MSILogging.zip (356 Bytes) and unzip it onto a local folder like your Desktop. When double clicking the reg-File you can add the settings to the Windows Registry.
- After that start the setup. The log-file will then be saved into your
%temp%folder with a unique name (random letters and numbers). This is normally the newest log file then. - Please send this file to our support with a short error description so we can analyze it:
https://www.commonvisionblox.com/en/request-support-2/
More information about setup analysation can be found here:
https://forum.commonvisionblox.com/t/setup-of-cvb-fails-during-installation/87?u=parsd