# License Manager 'Error 262' on Trial Import

**URL:** <https://forum.commonvisionblox.com/t/license-manager-error-262-on-trial-import/1266>\
**Category:** General Questions\
**Tags:** license, shapefinder\
**Created:** [November 12, 2020, 10:51am UTC](https://forum.commonvisionblox.com/t/license-manager-error-262-on-trial-import/1266 "2020-11-12T10:51:14Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![JoshSmith](https://avatars.discourse-cdn.com/v4/letter/j/53a042/32.png) [@JoshSmith](https://forum.commonvisionblox.com/u/JoshSmith)\
**Post date:** [November 12, 2020, 10:51am UTC](https://forum.commonvisionblox.com/t/license-manager-error-262-on-trial-import/1266/1 "2020-11-12T10:51:15Z")

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Hi All,

After receiving a new trial licence file via email then trying to import that into the licence manager we are seeing this error;

 ![Error262](https://canada1.discourse-cdn.com/flex027/uploads/commonvisionblox/original/1X/89ae1a30494b6138cca29bc6969b9530a2149b7e.png)

Can somebody advise any steps for a solution?

Thanks,

Josh

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<div class="post-metadata">

**Author:** ![rtp\_derahs](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.commonvisionblox.com/rtp_derahs/32/79_2.png) [@rtp\_derahs](https://forum.commonvisionblox.com/u/rtp_derahs)\
**Post date:** [November 12, 2020, 12:17pm UTC](https://forum.commonvisionblox.com/t/license-manager-error-262-on-trial-import/1266/2 "2020-11-12T12:17:04Z")

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Hi @JoshSmith 👋

- Which version of :cvb: have you installed?

- Are both, the CVB Management Service and the CodeMeter Service running? (See Magic Numbers tab of License Manager)

- Maybe your CVB is already licensed?

You can try activate the lic file via the CodeMeter Control Center

Cheers  
Thomas

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<div class="post-metadata">

**Author:** ![illusive](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.commonvisionblox.com/illusive/32/61_2.png) [@illusive](https://forum.commonvisionblox.com/u/illusive)\
**Post date:** [November 12, 2020, 3:33pm UTC](https://forum.commonvisionblox.com/t/license-manager-error-262-on-trial-import/1266/3 "2020-11-12T15:33:01Z")

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Hi,

that message is in fact coming from WIBU’s CodeMeterAct infrastructure that we are using for trial as well as node-locked licenses. The LicenseManager.exe uses a command line utility (cmu32.exe) to activate the license (contained in the \*.WibuCmRaU file) on the system and catches its output and return value. If the return value indicates an error the stdout-Output of that tool is redirected to the message box you’re seeing.

Unfortunately the tool is not always as explicit as it would be desirable: Error 262 basically means that a \*.WibuCmRaU file that has already been used on this system in the past is being used again. This is not possible, neither with a CodeMeterAct license that is _not_ time-limited, nor with one of our time-limited trial licenses: Each \*.WibuCmRaU file can only be used once per system.